Ministry Urges Citizens to Use 'Marafeq Com' App for Commercial Services and Reporting

تطبيق “مرافق كوم”.. وزارة التجارة توجه تذكيرًا هامًا للمواطنين
Photo via Echoroukonline

The Ministry of Trade and National Market Control has reiterated its recommendation for citizens in Algeria to utilize the electronic application "Marafeq Com." This renewed call shows the Ministry's commitment to leveraging digital solutions for public benefit. The ministry stated the application serves as a practical tool, enabling quick access to commercial information for users across the country. This initiative aims to enhance public engagement with digital services for commercial needs, fostering a more transparent and responsive marketplace. The Ministry of Trade and National Market Control specifically renewed its call for citizens to rely on the electronic application "Marafeq Com" as a primary resource for their commercial interactions and reporting.

App Features and Benefits

The "Marafeq Com" application allows users to easily view lists of merchants operating during holidays and official occasions, categorized meticulously by wilaya and municipality. This feature ensures that consumers can readily identify available services, even during non-standard operating hours. Beyond providing essential commercial information, the digital platform also provides services for direct interaction with control authorities, streamlining communication between citizens and regulatory bodies. This direct channel empowers citizens to play an active role in market oversight. Through the application, users can report various commercial violations, including instances of prices not being displayed or concerns regarding product cleanliness and safety. These functionalities are designed to enhance consumer protection and improve the overall quality of public service delivery in Algeria, ensuring a safer and more equitable commercial environment for all. The Ministry noted that the application enhances consumer protection and improves the quality of public service by offering these accessible reporting mechanisms.

Digitalization and Accessibility

The "Marafeq Com" application is designed to enhance digitalization within Algeria and bring public services closer to citizens. This strategic move aligns with broader national efforts to modernize public administration and improve service efficiency through technology. Its digital interface provides direct access to commercial information and reporting mechanisms, making it an indispensable tool for residents. The application is available for download on both the Google Play Store and the Apple App Store, ensuring broad accessibility for users across different mobile platforms. This widespread availability facilitates the smooth integration of digital tools into daily commercial interactions for the public, regardless of their device preference. The Ministry emphasized that this accessibility is key for maximizing the application's reach and impact.

How to Access the App

The Ministry of Trade and National Market Control has urged citizens in Algeria to download and continuously utilize the "Marafeq Com" application. Officials emphasized that consistent use of the platform is key for engaging with commercial services and reporting issues effectively, thereby contributing to a more regulated and consumer-friendly market. The "Marafeq Com" application is readily available for free download, ensuring broad public accessibility without any financial barrier. Users can obtain the application from the Google Play Store for Android devices and the Apple App Store for iOS devices, making it accessible across major mobile operating systems. This ease of access is a cornerstone of the Ministry's strategy to promote the application as a primary resource for commercial information and citizen reporting. The Ministry showed that the application is a practical tool for citizens to quickly access commercial information and contribute to market transparency.